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PRIVACY POLICY

Introduction

At www.soletrekb.shop, we prioritize your privacy as much as you value your outdoor adventures. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal information. This policy outlines how we collect, use, and protect your data to ensure a secure shopping experience.

Information We Collect

When you interact with our website, certain data is automatically recorded, such as your IP address, device type, browser version, and pages visited. This helps us optimize performance and troubleshoot technical issues. Additionally, when you make a purchase or create an account, we collect details like your name, email, shipping address, and payment information—all necessary to fulfill your orders efficiently.

How We Use Your Data

Your information enables us to process transactions, deliver personalized product recommendations (like suggesting waterproof boots for rainy seasons or lightweight sandals for summer hikes), and provide timely customer support. We also analyze aggregated data to improve our inventory, website functionality, and marketing strategies—ensuring you discover the perfect outdoor footwear tailored to your needs.

Cookies and Tracking Technologies

Cookies enhance your browsing experience by remembering preferences (e.g., language settings) and analyzing trends. Functional cookies streamline checkout processes, while analytical cookies help us understand how customers explore our collection—be it trekking boots or climbing shoes. You can manage cookie preferences via your browser settings, though disabling them may limit certain features.

Data Security Measures

We employ industry-standard encryption (SSL/TLS) for all transactions and store sensitive data in secure, access-controlled environments. Regular audits and staff training ensure compliance with data protection protocols, minimizing risks of unauthorized access or breaches. Your payment details are processed through trusted gateways and never stored on our servers.

Third-Party Sharing

To deliver seamless services, we collaborate with vetted partners—such as shipping carriers for order fulfillment and payment processors for secure transactions. These entities only receive data essential to their tasks and are contractually bound to maintain confidentiality. We may also share anonymized analytics with advertising platforms to refine promotional campaigns.

User Rights and Contact

You retain control over your data: request access, corrections, or deletion at any time. For privacy-related inquiries, reach us at [email protected]. We respond promptly to concerns and will never discriminate against users exercising their rights under applicable laws.

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